Our 100% Pleasure Guarantee

Photo of Naomi Simson

Valid for all vouchers purchased from 2nd of April, 2006 onwards.

1. You'll pay no more

No need to shop around, you'll pay the same through us for an Experience Voucher as you would going direct to our supplier. If you find the supplier is advertising their standard RRP at a cheaper price than ours for the same experience, we'll give you a complete refund.

Please note: The majority of our accommodation package prices are based on peak rates as usage demonstrates this is when our customers want to use them.

Supplier advertised price cheaper? Tell us

2. We have the biggest range

We guarantee we have the biggest range of gift experiences across Australia and New Zealand. If you find something we don't have, then tell us the supplier's name. If they meet our quality guidelines and we bring them on board, we'll give you one of our Red Vouchers worth $99.

Tell us about a potential experience

3. You'll look great

It's quick and easy to buy an amazing gift they'll remember you for. If you select our email voucher option, we guarantee to send it instantly via email to ensure you never arrive empty handed.

We believe buying gifts should be a pleasurable experience.

Naomi Simson

Naomi Simson
Chief Experience Officer
Naomi.Simson@redballoon.com.au

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